Calidez Down Parka - Women's

The personal information we collect or process
When we use the term "personal information" in our procurement activities, we refer to information that can identify you or others, or can reasonably be associated with you or others. Personal information does not include anonymous collection or de-identified information, and therefore cannot identify you or be reasonably associated with you. We may collect or process the following categories of personal information, including based on the inferences derived from such personal information, specifically relating to your interaction with the service, your location, and the permitted or required by applicable laws: 
Contact information includes your name, address, invoice address, delivery address, phone number and email address.
Information includes credit card, debit card and financial account numbers, payment card information, financial account information, transaction details, payment method, payment confirmation and other payment financial details.
Account information includes your username, password, security questions, preferences and settings.
Transaction information includes the goods you viewed, the goods in your shopping cart, the goods added to your wish list, the goods you purchased, the goods returned, the goods exchanged or the goods cancelled, as well as your transactions.
Communication with us includes the information you include in your communication with us, for example, when sending a customer support query.
Device information includes your device, browser or network connection, your IP address and other unique identifier information.
Usage information includes information about your interaction with the service, including how and when you interact with the service or browse the service.
Source of personal information
We can collect personal information from the following sources: 
Directly obtained from you, including when you create an account, access or use the service, communicate with us or provide your personal information in any other way;
Automatically obtained through the service, including when you use our products or services or access our website, and when personal information is obtained from your device, as well as through the use of cookies and similar technologies;
From our service providers, including when we hire them to enable certain technologies and when they collect or process your personal information on our behalf;
From our partners or other third parties.
How we use your personal information
Depending on the way you interact with us or the services you use, we may use your personal information for the following purposes: 
Provide, customize and improve services. We use your personal information to provide services to you, including fulfilling our contracts with you, processing your payments, completing your orders, remembering your preferences and the goods you are interested in, sending you notifications related to your account, handling purchases, returns, exchanges or other transactions, creating, maintaining and otherwise managing your account, arranging for shipping, assisting with any returns and exchanges, enabling you to make comments, and creating a personalized shopping experience for you, such as recommending products related to your purchases. This may include using your personal information to better customize and improve services.
Marketing and advertising. We use your personal information for marketing and promotional purposes, such as sending marketing, advertising and promotional messages via email, text message or mail, and displaying online advertisements on our services or other websites, including based on the products or services you previously purchased or added to your shopping cart and other activities on our services.
Security and fraud prevention. We use your personal information to verify your account, provide a secure payment and shopping experience, detect, investigate or take action against potential fraud, illegal, unsafe or malicious activities, protect public safety, and ensure the security of our services. If you choose to use this service and register an account, you are responsible for ensuring the security of your account credentials. We strongly recommend that you do not share your username, password or other access information with anyone.
Communicate with you. We use your personal information to provide customer support, promptly respond to you, provide effective services and maintain your business relationship.
Legal reasons. We use your personal information to comply with applicable laws or respond to valid legal processes (including requests from law enforcement agencies or government agencies), investigations or participation in civil investigations, potential or actual litigation or other adversarial legal proceedings, and to enforce or investigate actions that may violate our terms or policies.
How we disclose personal information
In certain circumstances, we may disclose your personal information to third parties for legitimate purposes in accordance with this privacy policy. Such circumstances may include: 
With Shopify, suppliers, and other third parties representing us in providing services (such as IT management, payment processing, data analysis, customer support, cloud storage, fulfillment, and shipping).
Shared with business and marketing partners to provide marketing services and advertisements. For example, we use Shopify to support third-party services and target advertisements and marketing messages to you based on your online activities across different merchants and websites. Our business and marketing partners will use your information in accordance with their respective privacy statements. Depending on your location, you may have the right to request that we not share your information so that targeted advertisements and marketing messages can be shown to you based on your online activities across different merchants and websites.
When you instruct, request, or otherwise consent that we disclose certain information to third parties, such as sending products or through the use of social media widgets or login integrations.
With our affiliates or other companies within our enterprise group.
In connection with business transactions such as mergers or bankruptcies, to comply with any applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), to enforce any applicable service terms or policies, and to protect or defend the services, our rights, and the rights of our users or others.
With Shopify
The services are hosted by Shopify, and Shopify collects and processes personal information about your access and use of the services to provide and improve the services. The information you submit to the services will be transmitted and shared with Shopify and possibly with third parties located outside your country/region to provide and improve the services. Additionally, to help protect, develop, and improve our business, we use certain Shopify enhancements that integrate data and information obtained from your interactions with our store, other merchants, and Shopify. To provide these enhancements, Shopify may use the personal information collected about your interactions with our store, other merchants, and Shopify. In this case, Shopify is responsible for handling your personal information, including responding to your requests for the use of your personal information for these purposes. For more information on how Shopify uses your personal information and any rights you may have, you can visit Shopify's Consumer Privacy Policy. Depending on your location, you can exercise certain rights related to your personal information at the Shopify Privacy Portal link here. 
Third-party websites and links
The service may provide links to websites operated by third parties or other online platforms. If you click on the link and enter a website that is not ours or is not under our control, you should review their privacy and security policies as well as other terms and conditions. We do not guarantee nor are we responsible for the privacy or security of such websites, including the accuracy, completeness or reliability of the information on these websites. The information you provide in public or semi-public places (including the information you share on third-party social networking platforms) may also be viewed by other users of the service and/or the users of these third-party platforms, and our or the third parties' use is not restricted. The inclusion of such links does not imply our endorsement of the content on these platforms or their owners or operators, unless otherwise disclosed in the service. 
Children's Data
This service is not intended for use by children. We will not intentionally collect any personal information from children in the jurisdiction where you reside who are below the legal age of majority. If you are the parent or guardian of a child who provides us with personal information, you can contact us using the contact details listed below to request the deletion of this information. Since the effective date of this privacy policy, we have not actually been aware of sharing or selling (as defined by applicable laws) the personal information of individuals under the age of 16. 
The security and retention of your information
Please note that no security measures are completely foolproof or unbreakable, and we cannot guarantee "absolute security". Additionally, any information you send to us during transmission may have potential security risks. We recommend that you do not use insecure channels to transmit sensitive or confidential information to us. 
The duration for which we retain your personal information depends on various factors, such as whether we need this information to maintain your account, provide services to you, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies. 
Your rights and choices
Depending on your place of residence, you may have some or all of the rights listed below related to your personal information. However, these rights are not absolute and may only apply in specific circumstances. Additionally, in certain cases, we may be legally allowed to refuse your requests. 
Access/Right to Information. You have the right to request access to the personal information we hold about you.
Right to Deletion. You have the right to request that we delete the personal information we have about you.
Right to Correction. You have the right to request that we correct the inaccurate personal information we have about you.
Right to Portability. In certain circumstances and under certain exceptions, you have the right to obtain a copy of the personal information we hold about you and to request that we transfer it to a third party.
Right to Opt-Out of Targeted Advertising Sales or Sharing. Depending on your place of residence, you may have the right to opt-out of the "sale" or "sharing" of your personal information, or to opt-out of the processing of your personal information for purposes considered "targeted advertising" (as defined in applicable privacy laws).
Managing Communication Preference Settings. We may send you promotional emails. You can always use the unsubscribe option shown in the email we send you to choose not to receive these emails. Even if you choose not to receive them, we may still send you non-promotional emails, such as those related to your account or your orders.
If you reside in the United Kingdom or the European Economic Area, and are subject to the exceptions and limitations stipulated by local laws, in addition to the above rights, you can also exercise the following rights: 
Opposing processing and restricting processing: You may have the right to request that we stop or limit the processing of your personal information for certain purposes.
Withdrawing consent: If we rely on your consent to process your personal information, you have the right to withdraw this consent. Withdrawing consent will not affect the legality of any processing that was conducted based on your consent prior to the withdrawal.
You can exercise these rights at no cost at the location protected by privacy, or contact us through the contact information provided below. For more information about how Shopify uses your personal information and any rights you may have (including rights related to the data processed by Shopify), please visit https://privacy.shopify.com/en. 
We will not be restricted by your lack of any of the aforementioned rights. Depending on the permission or requirements of applicable laws, we may need to verify your identity when handling your request. According to applicable laws, you can appoint an authorized agent to submit the request on your behalf regarding your right to be considered innocent. When accepting such requests from the agent, we will require the agent to provide proof of your authorization for them to represent you, and we may need you to directly verify your identity with us beforehand. We will promptly respond to your request in accordance with the requirements of applicable laws. 
Complaint
If you have any complaints about the way we handle your personal information, please contact us using the contact information provided below. Depending on your location, you can reach us through the contact information provided below to file an appeal against us, or file a complaint with your local data protection authority. For the European Economic Area (EEA), you can find the list of responsible data protection regulatory authorities here. 
International Trade
Please note that we may transfer, store and process your personal information outside the country/region where you reside. 
If we transfer your personal information out of the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms, such as the standard contractual clauses of the European Commission, or any equivalent contracts issued by the relevant authorities in the UK, unless the data is transferred to a country that has been determined to provide a sufficient level of protection. 
Changes to this Privacy Policy
We may not update this Privacy Policy at all times, including to reflect changes in our practices or for other operational, legal or regulatory reasons. We will post the revised Privacy Policy on our website, update the "Last Updated" date, and provide notice in accordance with applicable laws.